Frequently asked questions
Do you have a shop I can visit?
Yes we do.
Updated January 2022 - opening times
Wednesday 11am - 4pm
Thursday 11am - 4pm
Friday 11am - 4pm
Saturday 11am - 4pm
Sundays 11am - 2pm
Unit 101 Bradley house
Radcliffe Moor Rd
How much is delivery?
Delivery is £3.99 no matter how much you order.
Can I collect my order?
Yes! Add to your basket & at check out you can opt to collect.
You will be sent an email as soon as your order is ready for collection.
How long does it take for my order to be ready for collection?
With the current situation we do our very best to have your order ready for collection within 3 working days. As soon as its ready we will email you with all the information you need to collect. Please remember we are closed Mondays & Tuesdays.
How long does delivery take?
Your order will be with you between 5-7 working days from dispatch. We will send you an email as soon as we have posted.
Do you have Nut/dairy free/ Gluten free sweets?
Some of our sweets we weigh & package ourselves so we CAN NOT guarantee dairy/ Gluten/nut free as we use the same area to package all sweets.
It is very important that you message us if you are unsure of the ingredients in any product we are more than happy to help.
Are you on Social media?
Yes! We would love to see you over on our Facebook or Instagram! Even better tag us in your sweetie photos we would love to share them on our pages.
How do I contact you if I have a question?
Is there a minimum spend?
No you can order as much as you like postage costs will stay the same.
I cant find the sweets I'm looking for.
You can email us - firstname.lastname@example.org if you would like us to stock something. We will do our very best to get it.
Do you stock Burton potato puffs?
No . As much as we would love to have these they are no longer made. We pray to the snack gods every night.
Are you there? ? ??? ?
We are not around much on Mondays & Tuesdays so no messages will be answered on these days not even if you send a million ? ? ?? ?
All emails & social media messages will be answered asap.
How long will my sweets last?
Every week we have a fresh delivery of almost every single sweet we stock. Most dates are 12 months + but we would say to eat within 4 weeks.
Have you taste tested every sweet?
No. Although we try!
I'm having a rough day . Can you help?
Absolutely. Our social media inbox, emails are always open if you want to chat , have a rant or let off some steam. What ever the issue we are here! A problem shared is a problem halved please reach out if you need help with your mental health.
Where are you located?
We are at Bradley House. Unit 101. Radcliffe moor Rd . Bolton. BL2 6RT .
I am thinking of setting up my own business selling sweets . Can I buy from you?
Yes of course! We work along side lots of sweet businesses! New start ups looking to buy bulk from 1kg - 3kg. Sweet tree makers, Market traders , Social media sellers. We also work with Sweet shops that may be running low on a certain product if we have it we are always happy to help!
What if you are unable to get the sweets I need or get them to me in time?
If for any reason we cant post to you in time or unable to get the products in for you to collect we will send you on the right path on where you will be able to purchase. With many sweet contacts across the UK we can send you to the best person for the job!